No matter where you’re working, you need your machines running at full capacity. That’s why we provide field and emergency service in case anything unexpected comes up.
Field and Emergency Service
Our field technicians are specially trained to manage your equipment service issues at your location. They’re available for on-site and emergency 24-hour service throughout the entirety of Nebraska and Pottawattamie County, Iowa, and they’re centrally dispatched, so you know you’ll get the same speed and quality every time. We maintain a fleet of heavy-duty repair trucks so we can meet your field service requirements wherever you happen to be.
At NMC Cat, we have more than 150 service trucks fully equipped with Cat tools, boom-cranes, air compressors and service manuals. We know how to provide rapid, accurate troubleshooting and our mobile heavy equipment repair service gets you moving promptly.
Any field professional you encounter with our company will be in constant mobile communication with NMC’s service department, connecting them to every resource at our disposal. They’ll come equipped with laptop computers that have the most recent Caterpillar® diagnostic programs, as well. We’re interested in minimizing your downtime, which means staying up-to-date on the most recent best practices for optimal service.
Overall, you can expect quick vehicle dispatch and rapid diagnostics and repairs every time.
Mobile Repair Capabilities From NMC CAT
When you let us know you need a repair, you can expect our capabilities to have a far reach. We install and repair both Cat and non-Cat air conditioning systems when you need us to and offer load bank testing, fuel system cleaning, battery maintenance and more. We’re able to provide mobile lube trucks and oil change trucks to make sure your machines are properly maintained at all times. We can manage several services and issues with the following, along with many other components:
- Electrical system
- Steering clutch
- On-site boring
- On-site welding
- Final drive
- Hydraulic components
While not ideal, repairs sometimes require our shop’s services. If that’s the case, we’ll manage the removal and transportation of the equipment to our location, where we’ll quickly repair the piece and return it to your job site right away for re-installation.