Cat | 962 Wheel Loader | Caterpillar



Technical Specifications
Benefits and Features
360 View

The Cat 962 Wheel Loader brings premium performance with simple-to-use technologies as a standard offering, boosting operator efficiencies and delivering consistent high bucket fill factors resulting in increased productivity. Extended service intervals lower maintenance costs. This machine is designed to meet emission standards without interrupting operation. Improved performance, reliability, durability, and versatility result in a machine that is built to meet your needs.

Maximum Power - 2,100 rpm - ISO 14396 269 HP
Engine Model Cat C7.1
Maximum Power - 2,100 rpm - ISO 14396 - Metric 273 HP
Maximum Net Torque - 1,400 rpm - ISO 9249 867 ft·lbf
Maximum Net Power - 2,100 rpm - ISO 9249 251 HP
Maximum Net Power - 2,100 rpm - ISO 9249 - Metric 255 mhp
Maximum Net Power - 2,100 rpm - SAE J1349 251 HP
Maximum Gross Power - 2,100 rpm - SAE J1995 273 HP
Maximum Gross Power - 2,100 rpm - SAE J1995 - Metric 277 mhp
Maximum Gross Torque - 1,400 rpm 918 ft·lbf
Maximum Gross Torque - 1,400 rpm - SAE J1995 926 ft·lbf
Displacement 427 in³
Note Cat engine meets U.S. EPA Tier 4 Final, EU Stage V, and Japan 2014 emission standards
Note (1) The net power advertised is the power available at the flywheel when the engine is equipped with fan, alternator, air cleaner, and aftertreatment.
Note (2) Cat diesel engines are required to use ULSD (ultra-low sulfur diesel fuel with 15 ppm of sulfur or less) or ULSD blended with the following lower carbon intensity fuels up to: • 20% biodiesel FAME (fatty acid methyl ester)* • 100% renewable diesel, HVO (h
Operating Weight 44469 lb
Note Weight based on a machine configuration with Parallel lift z-bar linkage, Bridgestone 23.5R25 VJT L3 radial tires, full fluids, operator, standard counterweight, ride control cold start, roading fenders, Product Link, front manual differential/open rear a
Forward - 1 4.3 mile/h
Forward - 2 7.5 mile/h
Forward - 3 12 mile/h
Forward - 4 16 mile/h
Forward - 5 24.5 mile/h
Reverse - 1 4.3 mile/h
Reverse - 2 7.5 mile/h
Reverse - 3 16 mile/h
Note Maximum travel speed in standard vehicle with empty bucket and standard L3 tires with 787 mm (31 in) roll radius.
Operating Specifications
Breakout Force 42489 lbf
Static Tipping Load - Full 37° Turn - With Tire Deflection 25869 lb
Static Tipping Load - Full 40° Turn - No Tire Deflection 27529 lb
Note For a machine configuration as defined under “Weight.”
Note (1) Full compliance to ISO 14397-1:2007 Sections 1 thru 6, which requires 2% verification between calculations and testing.
Service Refill Capacities
Fuel Tank 68.6 gal (US)
DEF Tank 4 gal (US)
Cooling System 14.3 gal (US)
Crankcase 5.5 gal (US)
Transmission 11.4 gal (US)
Differential - Final Drives - Front 11.4 gal (US)
Differential - Final Drives - Rear 11.4 gal (US)
Hydraulic Tank 25.6 gal (US)
Hydraulic System
Implement System - Maximum Pump Output at 2,340 rpm 85 gal/min
Implement System - Maximum Operating Pressure 4250 psi
Hydraulic Cycle Time - Total 9.4 s
Dimensions - Standard Lift
Height - Top of Hood 8.75 ft
Height - Top of ROPS 11.25 ft
Ground Clearance 1.08 ft
Wheel Base 10.92 ft
Overall Length - Without Bucket 23.83 ft
Hinge Pin Height at Carry Height 2.17 ft
Hinge Pin Height at Maximum Lift 13.83 ft
Lift Arm Clearance at Maximum Lift 11.33 ft
Rack Back - Maximum Lift 55 °
Rack Back - Carry Height 51 °
Width over Tires (Loaded) 9.33 ft
Tread Width 7 ft
Note All dimensions are approximate and based on machine equipped with 3.3 m3 (4.3 yd3 ) general purpose bucket with BOCE and Bridgestone 23.5R25 VJT L3 radial tires.
Dimensions - High Lift
Height - Top of Hood 8.75 ft
Height - Top of ROPS 11.25 ft
Ground Clearance 1.08 ft
Wheel Base 10.92 ft
Overall Length - Without Bucket 25.17 ft
Hinge Pin Height at Carry Height 2.5 ft
Hinge Pin Height at Maximum Lift 14.75 ft
Lift Arm Clearance at Maximum Lift 11.83 ft
Width over Tires (Loaded) 9.33 ft
Tread Width 7 ft
Note All dimensions are approximate and based on machine equipped with 3.3 m3 (4.3 yd3 ) general purpose bucket with BOCE and Bridgestone 23.5R25 VJT L3 radial tires.
Operator Sound Pressure Level - ISO 6396:2008 70 dB(A)
Operator Sound Pressure Level - ISO 6396:2008 ¹ 69 dB(A)
Note ¹Operator Sound Pressure Level - Including countries that adopt the EU and UK Directives.
Note (1) ¹Exterior Sound Power Level - European Union Directive 2000/14/EC and UK Noise Regulation 2001 No. 1701
Air Conditioning System
Air Conditioning The air conditioning system on this machine contains the fluorinated greenhouse gas refrigerant R134a (Global Warming Potential = 1430). The system contains 1.6 kg (3.5 lb) of refrigerant which has a CO2 equivalent 2.288 metric tonnes (2.522 tons).

Proven Reliability

  • Cat C7.1 engine offers high power density with a combination of proven electronics, fuel, and air systems.
  • Equipped with automatic Cat regeneration system, Cat Clean Emissions Module (CEM) with Diesel Particulate Filter (DPF), and Diesel Exhaust Fluid (DEF) tank and pump.
  • Features an electric fuel priming pump, fuel-water separator, and secondary fuel filter.
  • Thorough component design and machine validation processes result in unmatched reliability and uptime.


  • Heavy-duty transmission and axles designed to handle extreme applications.
  • Automatic countershaft powershift (5F/3R) transmission features durable, long-lasting components.
  • Full-flow hydraulic filtration system with additional kidney-loop filtration improves hydraulic system reliability and component life.
  • Next Generation implement pump increases flow at lower engine speeds and improves hydraulic response.

Work in Comfort in the All New Cab

  • Next-generation, easily adjustable seat and suspension for improved operator comfort. It comes in three trim levels and can be equipped with a 4-point harness (kit).
  • Increased legroom and adjustable seat controls for increased comfort and efficiency.
  • Automatic air conditioning system keeps the cab temperature as desired.
  • New in-cab dashboard and high-resolution touch display(s) are easy to use, intuitive, and user friendly.
  • Sound suppression, seals, and viscous cab mounts decrease noise and vibration for a quieter work environment.
  • The standard HMU steering wheel provides precision control, resulting in excellent comfort and accuracy. An optional seatmounted electro-hydraulic joystick steering system (replaces the HMU steering wheel) is also available in many regions.
  • The next generation of ride control works as a shock absorber, improving ride quality over rough terrain.

Smart Machine for Efficient Operation

  • Standard Cat technologies to monitor, manage, and enhance your jobsite operations.
    – Cat Payload with Assist provides accurate weighing* of the bucket payloads. Data is displayed in real time to improve productivity and loading accuracy with manual tip-off.
    – Product Link™ wirelessly connects the machine to the office, giving you access to production and essential health information needed to make timely, fact-based decisions to help you better run your business.
    – New Autodig allows the operator to fully automate bucket loading to improve fill factors and loading time.
    – Auto Set Tires promotes proper loading technique, significantly reducing tire slip and tire wear.
  • Optional Cat Advanced Payload with Assist*:
    – Tip Off Assist automatizes load adjustment of the final bucket to match hauling unit target.
    – Enhanced lists management, site integration, and extended scale features to help manage and improve productivity and profitability of operations.
  • Optional Cat Productivity subscription provides detailed and comprehensive actionable information to help you manage and improve the productivity and profitability of your operations.

    *Not legal for trade

Achieve Greater Fuel Efficiency & Productivity

  • New Autodig with Auto Set Tires for consistent high bucket fill factors deliver up to 10% more productivity compared to previous Cat model.
  • 5-speed transmission and lock-up clutch torque converter, power trains deliver smooth shifting, fast acceleration, and speed on grade for greater performance and fuel efficiency.
  • Single clutch and lock-to-lock shifting for faster acceleration and speed on grades.
  • Z bar* linkage provides high breakout force at ground level.
  • Optimized Z bar* linkage offers parallel lift capability for precise work tool control.
  • Performance Series Buckets utilize a system-based approach to balance bucket shape against the machine’s linkage, resulting in higher fill factors and better material retention when compared with other buckets of the same rated capacity.
  • Application Profiles optimize machine settings for different applications at one push of a button.
  • Job Aids help operators improve and optimize their operating skills.
  • Automatic engine idle shutdown system significantly reduces idle time, overall operating hours, and fuel consumption.
  • Deeply integrated engine, power train, and hydraulic systems deliver unmatched productivity and fuel efficiency.
  • Standard front manual differential locks and optional auto front and rear differential locks improve traction, resulting in increased productivity while reducing tire scuffing for reduced operating costs.
  • Fusion™ Quick Coupler allows for easy tool changes without leaving the cab, letting the machine move quickly from task to task.

    * Not all configurations available in all regions, subject to availability

Reduced Maintenance Time & Costs

  • Extended fluid and filter change intervals reduce maintenance costs by up to 35%.**
  • Convenient access to hydraulic and electrical service centers for easy ground-level servicing.
  • Remote Troubleshoot can connect the machine to the dealer service department to help diagnose problems quickly so you can get back to work.
  • Remote Flash works around your schedule to ensure your machine’s software is up to date for optimal performance.
  • The Cat App helps you manage fleet location, hours, and maintenance schedules; it also alerts you for required maintenance and allows you to request service from your local Cat dealer.
  • One-piece tilting hood makes engine compartment access fast and easy.
  • Optional Integrated Autolube extends component and service life.

    ** Parts and fluids only

Safety Features

  • Rear-vision camera enhances visibility behind the machine, helping you work safely and confidently.
  • Cab access with wide door, optional remote door opening, and inclined steps add solid stability.
  • Floor-to-ceiling windshield, large mirrors with integrated spot mirrors, and rear-vision camera provide industry leading all-around visibility.
  • Computerized monitoring system includes several warning indicators.
  • Monitored seat belt is standard and can be enhanced with an optional exterior indicator.
  • Optional multiview (360˚) vision system helps the operator monitor the surroundings of the machine at all times.
  • Optional Cat Detect radar technology enhances awareness by monitoring the working environment and alerts operators to hazards.
  • Optional access light and under-hood service light system to provide illuminated access to the machine and daily checks even in the dark.

Purpose-built Specialty Configurations

  • Application-specific arrangements direct from the factory for optimized performance and added durability in the toughest applications, including:
    – Industrial and waste models feature guarding and reinforcement necessary for work in transfer stations, recycling depots, scrap yards, and demolition sites.
    – Forestry model increases lift and tilt capacities for efficient and productive log and chip handling in paper, pellet, and sawmills.

Standard Equipment:

  • Note
    • Standard and optional equipment may vary. Consult your Cat dealer for details.
  • Operator Environment
    • Cab, pressurized, sound suppression
    • EH implement controls, parking brake
    • HMU steering wheel
    • Seat, cloth, air suspension
    • Touchscreen display
    • Visibility: mirrors, rear-vision camera
    • Air conditioner, heater, defroster (auto temp, fan)
    • Sun visor, front and rear, retractable
    • Window cleaning platform, front
    • Window, front, laminated
  • On-board Technologies
    • Cat Payload scale
    • Autodig with Auto Set Tires
    • Operator ID & machine security
    • Application Profiles
    • Job Aids
  • Power Train
    • Cat C7.1 engine
    • Electric fuel priming pump
    • Fuel-water separator and secondary fuel filter
    • Engine, air precleaner
    • Axles, front differential lock
    • Transmission, countershaft, automatic powershift
    • Torque converter with lock-up
    • Service brakes, hydraulic, fully enclosed wet disc, wear indicators, Integrated Braking System (IBS)
    • Park brake, caliper on front axles, spring applied–pressure released
  • Hydraulics
    • Implement system, load sensing with variable displacement piston pump
    • Steering system, load sensing with dedicated variable displacement piston pump
    • Ride control, dual accumulators
    • Oil sampling valves, Cat XT hoses
  • Electrical
    • Starting and charging system, 24V
    • Starter, electric, heavy duty
    • Lights: halogen, 4 work lights, 2 front roading lights with turn signals, 2 rear-vision lights
  • Monitoring System
    • Front dash with analog gauges, LCD display, and warning lights
    • Primary touchscreen monitor (Cat Payload, quad screens, machine settings & messages)
  • Linkage
    • Parallel Lift, Z-bar*
    • Kickouts: lift and tilt
    • * Not all configurations available in all regions, subject to availability.

Optional Equipment:

  • Note
    • Standard and optional equipment may vary. Consult your Cat dealer for details.
  • Operator Environment
    • Door, remote opening system
    • Steering, joystick
    • Entertainment radio
    • CB radio ready
    • Seat, suede/cloth, air suspension, heated
    • Seat, leather/cloth, air suspension, heated/cooled
    • Multiview (360°) vision system
    • Cat Detect rear radar system
    • Dedicated rearview screen
    • Mirrors, heated
    • Windows, front, heavy duty
    • Full cab window guard
  • On-board Technologies
    • Controls Help and eOMM
    • Cat Advanced Payload
    • Cat Payload Printer
  • Power Train
    • Turbine, air precleaner
    • Radiator, high debris
    • Cooling fan, reversible
    • Axles, auto differential locks front and rear
    • Axles, ecology drains, AOC ready, extreme temperature seals
    • Axles, oil cooler
  • Hydraulics
    • 3rd and 4th auxiliary functions with ride control
    • Quick coupler control
  • Electrical
    • Cold start, 120V or 240V
    • Lights: LED
    • Warning beacon
    • Reversing strobe lights
  • Linkage
    • Standard lift, Z-bar*
    • High lift available with both linkages*
    • *Not all configurations available in all regions, subject to availability.
  • Additional Equipment
    • Cat Autolube system
    • Fenders, extensions or roading
    • Guards: power train, crankcase, cab, cylinders, rear
    • Biodegradable hydraulic oil
    • High-speed oil change system
    • Rear cab access
    • Toolbox
    • Wheel chocks
    • Secondary steering system, electrical**
    • ** Standard or optional depending on region. Consult your dealer.
  • Special Configurations
    • Auxiliary Counterweight
    • Waste and industrial
    • Forestry
    • Corrosion resistant

Related Equipment