My.Cat.Com is a website* owned and administered by Caterpillar, Inc. where, ultimately, you will be able to access critical data on your Caterpillar equipment along with information and helpful tools to make your job easier. You will be able to access this information from any location, using any device with web access through a single login.
The data and resources available within My.Cat.Com will phase in over time.
How can you use My.Cat.Com today?
Purchased a Large/Heavy Machine After 1/1/2017
Purchased a Medium/Compact New Machine After 1/1/2017
Already a VisionLink User
SOSWeb for Viewing Online Fluid Analysis Reports
CAT Pays You Back Program Enrollee
Order Parts Online
CAT Rewards Program Member
DON’T SEE YOUR DATA IN MY.CAT.COM?
Currently NMC is not transmitting all types of customer transactional data to Caterpillar. NMC is working with Caterpillar on the technical requirements to provide such transactional customer data. In addition, NMC respects our customers’ data privacy and we are working to institute the proper policies and procedures to ensure we are able to comply with the data privacy wishes of our customers. Read Caterpillar’s Data Governance Statement here.
To help NMC craft these privacy policies and procedures and to better understand specific information accessible online would be beneficial to you, we would appreciate it if you would take a moment to complete this short survey.
WHAT IS THE ULTIMATE VISION OF MY.CAT.COM?
In the future, you will have the ability to:
• Schedule a Preventative Maintenance (PM) appointment
• Check a machine’s parts or service history
• Manage open work orders
• Review results from fluid analysis tests
• Verify warranty or Equipment Protection Plan coverage
• Extend a Customer Support Agreement
• Manage your rental equipment
• Act on Safety Service Letter notifications
• Monitor location, hours and events on units equipped with Cat Product Link™
• Access/review Operation & Maintenance Manuals (OMMs)
• And much, much more
*Please note that My.Cat.Com is not owned or administered by NMC and your use of this website will be governed by the privacy policies and practices of Caterpillar Inc.