My.Cat.Com

mycatcom

My.Cat.Com is a website* owned and administered by Caterpillar, Inc. where, ultimately, you will be able to access critical data on your Caterpillar equipment along with information and helpful tools to make your job easier. You will be able to access this information from any location, using any device with web access through a single login.

The data and resources available within My.Cat.Com will phase in over time.

How can you use My.Cat.Com today?

Look below and select one or more categories that describe your relationship with NMC.

Purchased a Large/Heavy Machine After 1/1/2017

The purchase of your machine comes with a (3) year subscription to VisionLink and a five (5) year complimentary subscription to ‘Cat Daily’ – which provides a daily snapshot of basic machine telematics. Register for My.Cat.Com for your free access to Cat Daily. While there, simply click a link to be taken to the full telematics available from your VisionLink subscription. After your VisionLink subscription expires, you can easily renew via My.Cat.Com.

Purchased a Medium/Compact New Machine After 1/1/2017

The purchase of your machine comes with a five (5) year complimentary subscription to ‘Cat Daily’ which provides a daily snapshot of basic machine telematics. Register for My.Cat.Com for your free access to Cat Daily. In addition, your purchase qualifies you for six months complimentary VisionLink access. Turn it on within 12 months from your machine purchase date via your My.Cat.Com access.

Already a VisionLink User

If you already use VisionLink from a machine purchased prior to 1/1/17, visit My.Cat.Com instead of logging into VisionLink. There, you’ll receive high level machine telematics in your My.Cat.Com account, and simply click to be taken straight to VisionLink for the full detail. After your VisionLink subscription expires, you can easily renew via My.Cat.Com.

SOSWeb for Viewing Online Fluid Analysis Reports

Try My.Cat.Com! If you currently access your SOS data through SOSWeb, you can now view the data through My.Cat.Com.

CAT Pays You Back Program Enrollee

Did you purchase a machine under Cat’s Cat Pays You Back program? Your Cat Pays You Back machine purchase qualifies you for cash back if your fuel burn exceeds Cat’s guaranteed level. Access My.Cat.Com to check your machine’s status and any resulting cash back.

Order Parts Online

You can access Parts.Cat.Com via an easy link within My.Cat.Com. It’s just another way to make your work life easier.

CAT Rewards Program Member

You can view your rewards status and points within My.Cat.Com! Not yet a member? Join now.

DON’T SEE YOUR DATA IN MY.CAT.COM?

Currently NMC is not transmitting all types of customer transactional data to Caterpillar. NMC is working with Caterpillar on the technical requirements to provide such transactional customer data. In addition, NMC respects our customers’ data privacy and we are working to institute the proper policies and procedures to ensure we are able to comply with the data privacy wishes of our customers. Read Caterpillar’s Data Governance Statement here.

To help NMC craft these privacy policies and procedures and to better understand specific information accessible online would be beneficial to you, we would appreciate it if you would take a moment to complete this short survey.

WHAT IS THE ULTIMATE VISION OF MY.CAT.COM?

In the future, you will have the ability to:

• Schedule a Preventative Maintenance (PM) appointment
• Check a machine’s parts or service history
• Manage open work orders
• Review results from fluid analysis tests
• Verify warranty or Equipment Protection Plan coverage
• Extend a Customer Support Agreement
• Manage your rental equipment
• Act on Safety Service Letter notifications
• Monitor location, hours and events on units equipped with Cat Product Link™
• Access/review Operation & Maintenance Manuals (OMMs)
• And much, much more

 

*Please note that My.Cat.Com is not owned or administered by NMC and your use of this website will be governed by the privacy policies and practices of Caterpillar Inc.