NMC Cat Customer Value Agreement (CVA)
THAT’S A CVA
Why get a CVA? Customer Value Agreements provide a flexible way for hassle-free maintenance, and are custom built to meet your requirements, your needs and your budget. Parts shipped to your door, no surprise costs on Equipment Protection Plan-covered repairs, useful machine insights, and more. It’s all in one plan, and all can be part of your one machine payment.
Quick hit: see for yourself
Learn more about NMC’s Services Commitment
Next-day parts. Two-day repairs. Getting you back to work. If there are any delays, you get paid in Cat Credits. Downtime isn’t part of your plan. Cat CVAs protect your time and wallet.
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FIND THE RIGHT OPTION FOR YOUR OPERATION
NMC Cat understands that every business is different. All of our CVAs provide what you need, when you need it. That’s better maintenance and fewer trips to the parts shop. We have a CVA for everyone with a variety of options to meet the needs of your operation.
Terms & Conditions
Offer valid for all New & Renewed CVA Contracts starting on or after January 1st, 2026 and subject to the CVA program terms and restrictions stated in the CVA contract. Machine must have working and subscribed ProductLink to qualify.
Back to Work Parts Commitment is available to construction industry customers only. *Maintenance, wear, and repair parts guaranteed by the end of the next business day or customer receives Cat Credits for the value of the part, up to $1,000 for all levels of CVAs. Not all parts will qualify. Applicable for parts not already covered by warranty or EPP. For a complete list of included parts, talk to your Product Support Representative.
**Back to Work Service commitment is only applicable to CVAs with dealer labor. Customers receive $1,000 in Cat Credits for common repairs not completed within 48 hours of customer authorization or by the agreed service completion date. “Common repairs” are subject solely to dealer definition. Not valid for routine maintenance, which should be scheduled in advance. Guarantee void if due to: Customer damage, neglect or dealer repair recommendations are not followed. Delays due to the customer authorization process will extend the 48-hour commitment.
Credits subject to review and approval by Nebraska Machinery Company prior to issuance.
Contact your Product Support Representative for further information on coverage.
